Privacy Policy

1. Introduction

At EduAlliance ("we," "us," or "our"), your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website "www.edualliance.co" (the "Website") or use our services. By accessing our Website or using our services, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using our Website and services.

2. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This information includes:

Personal Information:

Name
Email Address
Contact Number
Billing and Payment Information (credit/debit card details)
Nationality and Date of Birth (if required for travel arrangements)
Passport Information (if applicable for international travel bookings)
Other relevant details necessary for bookings and communications

Non-Personal Information:

Browser type and version
Operating system
Internet Protocol (IP) address
Referring website
Access times and pages viewed
Website interaction data through cookies and analytics tools

3. How We Use Your Information

We use your personal information for the following purposes:

To provide our services, including booking tours, managing your account, and processing payments.
To communicate with you, including sending confirmations, updates, and responding to inquiries.
To improve our Website’s functionality and user experience through data analysis.
To comply with legal and regulatory requirements.
For marketing purposes, such as sending promotional offers or newsletters, only if you have opted-in for such communications.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

With Service Providers: We may share your personal data with trusted third-party service providers, including payment processors, travel agents, or cloud storage services, solely to help us deliver our services.
Legal Compliance: We may disclose your information to comply with legal obligations, including responding to lawful requests from government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
With Your Consent: We may share your information with third parties when you have expressly given your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Website. This helps us improve your experience and tailor content to your preferences. You may choose to disable cookies via your browser settings, but this may limit some features on our Website.

Types of cookies we use:

Essential Cookies: Necessary for the basic functionality of the Website.
Analytical Cookies: Help us analyse how users interact with our Website.
Marketing Cookies: Used to deliver targeted advertisements and measure the effectiveness of marketing campaigns.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. When your information is no longer required, we will securely dispose of it in accordance with our data retention policy.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Correction: You can request that we correct any inaccuracies in your personal data.
Right to Deletion: You can request the deletion of your personal data under certain circumstances.
Right to Restriction: You may request the restriction of the processing of your personal data.
Right to Data Portability: You can request that your personal data be transferred to another service provider.
Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
Right to Withdraw Consent: If you have given consent for data processing, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at hi@edualliance.co.

8. Data Security

We implement reasonable security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.

9. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of third-party sites before providing any personal data.

10. Children’s Privacy

We do not knowingly collect personal data from children. If we become aware that we have collected information from a child without verifiable parental consent, we will take steps to delete that information.

11. International Data Transfers

If you are located outside of the jurisdiction where our servers are based, your personal data may be transferred to, and processed in, countries with different data protection laws. We ensure that appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable data protection laws.

12. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will indicate the date of revision. Your continued use of the Website after changes are posted will signify your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: help@edualliance.co